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Managed IT Solutions and Services for Small and Midsized Businesses Alike

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Micradex © 2015

3801-C Beam Rd., Charlotte, NC 28217

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Servicing the Charlotte Area since 2001

Charlotte IT Company, Charlotte Computer Repair, Charlotte Hosted Exchange, Charlotte Information Technology Company, Charlotte IT support, Charlotte Disaster Recovery, Charlotte Managed Services Provider, Charlotte IT Managed Services, Charlotte Technology Companies, Charlotte Business Computer Support

If your business stops when your computers do, then you need Micradex TechEssentials!


Micradex provides outsourced computer and network support services, tailored to fit your company's unique needs. We assume the day-to-day responsibilities of your technology infrastructure and proactively manage your desktops, servers and network from a centralized datacenter. Our expert systems administrators watch over your technology so you can focus on growing your business. With outsourcing you can reduce and control IT costs, free internal resources and gain access to Enterprise Class Technology Solutions.  


Technology outsourcing is the future of business.  It is the new utility company.  In the past, only the largest corporations had access to full-service, proactive technology management.  Now, Micradex has made those same solutions affordable for every business regardless of company size.  Each company shares the total cost of ownership and pays for only a fraction of the expense of maintaining and monitoring the technology.

Try looking at IT as a utility!

Reactive vs. Proactive:  Which approach is right for you?

Reactive Approach

(or the "I'll fix it when it breaks" approach)


Unpredictable: you never know when you'll have a problem or how much it will cost to fix.


Frustrating: you lose productive time with 'customer care' calls and long response times for repairs.


Inconvenient:  data storage, upgrades, virus protection and other techology issues are all YOUR headache.

Proactive Approach

(or the "I'll maintain it so it doesn't break" solution)


Stable: fixed pricing - no surprises


Reliable: monitors your systems 24x7 - when problems do arise, quick action resolves the issue fast; many times the user never knows there was a problem.


Convenient: new updates, patches and upgrades are tested and implemented on schedule

Micradex's Proactive Technology Management

is the smart choice!

Does worrying about your technology keep you up at night?  Are you tired of waiting for those other IT guys to show up when you need them?  We take the anxiety out of technology and give you peace of mind.


When it comes to managing your network resources, We offer a unique solution. Utilizing state-of-the-art monitoring and management tools, our certified engineers protect and optimize your network performance 24 hours a day, 7 days a week and 365 days a year.


Our Managed Services I.T. maintenance plan is designed to improve your staff’s efficiencies, increase productivity, reduce overall IT costs and mitigate business pain and risk, all for a flat monthly fee – allowing you to budget for your I.T. investments and eliminate reactive, costly expenses.


Networking and Mobile Computing

Technology and our ability to harness its benefits to improve your organization’s productivity have certainly come a long way. High speed, secure networking has evolved beyond the Local Area Network to Wide Area Networks, the Internet, Smartphones, PDAs, and beyond.


Your ability to remain continually connected is now a reality whether spending time at home, traveling for business, or on vacation. You and others in your organization can increase productivity simply by allowing this type of accessibility.


Speed and Security

With the promise of global connectivity comes the need for speed on your internal network, along with hardened security requirements. Our solutions are designed to guarantee your ability to service your remote users’ requests for data quickly and securely, preventing unauthorized intrusion attempts utilizing intrusion detection, virtual private networking, and advanced firewalling techniques.


Call us today…

If you would like to learn more about how we can help provide peace of mind and increase your productivity while reducing your total overall I.T. costs, please call us today.  One of our engineers will meet with you, discuss your concerns, and evaluate your network to insure you are getting the most out of the technology you’ve already invested in. You’ll know exactly where you stand from a technology perspective after this meeting.  We want you to get to know us and what we have to offer, so call us today and sleep easier tomorrow!