TechEssentials Managed Services

In today’s rapidly changing business environment, small to mid-size (SMB) enterprises realize that reliable Information Technology (IT) is not only required, but key to the success of their business.

The reality; however, is that very few SMBs have the time, money or resources to ensure the level of IT performance and reliability necessary to maximize business efficiency, effectively compete, and achieve desired results. Unexpected computer outages, virus infections, lost productivity, and rising costs cause frustration, lost profitability, damaged customer relations, and competitive risk.

With Micradex TechEssentials you can be assured that IT will work. You gain increased business productivity; improved IT performance and reliability; protected and secure IT assets and data, enhanced competitive positioning; and peace of mind that comes from TechEssentials’ repeatable processes, predictable costs, and proven results.

A new small business class serverProactive server and network monitoring and managementFull protection avainst system attacks and security threatsSafe and dependable data backup and restoreCollaborative Microsoft Exchange messagingProactive personal computer managementAccess to a responsive help deskA cost effective and predictiable fee structure

Our philosophy is to dedicate the time to understand your business goals and align ours with them. This means leveraging not only our technical, but business acumen to develop a long-term partnership with you where we are profitable only when you experience the least pain, and your systems are running smoothly and your staff is the most productive.

We would like to visit with you to discuss your:

 Business operations and daily workflows, processes and procedures Target market and why your customers buy from you Competitive challenges and what could cause you to lose a customer Business priorities and goals

...in order to identify areas where we may be able to help you become more profitable and speed you towards attaining your goals.

Our services have helped cliendts save tens of thousands dollars per year while improving their business operations ans inceasing service and network uptime and reliability.

In fact, our flat-rate TechEssentials Managed Services allow you the ability to budget for your IT investments for the entire year, eliminating unpredictable fluctuating I.T. expenses - your monthly fees are fixed and tied to the number of computers and the number of users on your network. If you need to downsize, then we downsize with you. If you are growing then we can grow with you.

We've proven that proactively managing your network always costs less than reacting to problems after the occur, and that your IT infrastructure should be a profit center for your business - not a cost center.

In order to maintain a strategic advantage and remain competitive in your market, your oranization needs the most effective, affordable support to maximize your productivity and uptime. That's why we've bundled our flat-rate IT support program with our network monitoring and maintenance service, providing you experienced IT support to deliver proactive maintenance and support services to your network 24 hours a day, 7 days a week and 365 days a year.

We'll manage your network while you manage your business...

Servicing the Charlotte Area since 2001

Micradex © 2010