TechEssentials Complete

Micradex's TechEssentials Complete service offering is split into two main components, computers and users. It is from these components that additional (a-la-carte) services like Blackberry Enterprise accounts, Juniper SSL Secure Web Portal accounts, and Remote Desktop Access can be offered. This design allows you the freedom to tailor the technical needs of the business to your budget.

Please speak with a Micradex Solution Consultant for more specific detail on each of these services.

TechEssentials Managed Domain Computer Account

A managed domain computer account is one of the two core foundation blocks that your business technology is built upon. Included with each computer account are the following services and support:

•Microsoft Operating System management and support

•Microsoft Office Application management and support

•Symantec Antivirus management and support

•Network Connectivity management and support

•Spyware Protection management and support

•Computer Hardware management and support

•File Server hardware, Operating System management and support

•Offsite Company Data Backup management and support

•Firewall and Wide Area Network Connectivity management and support

•Website Hosting Space

•Licensing Assistance support

TechEssentials Managed Domain User Account

A managed domain user account are used to logon to the network via managed domain computers and is the other core foundation block that your business technology is built upon. Included with each user account are the following services and support:

•Micradex Support/Help Desk access

•Microsoft Operating System support

•Microsoft Office Application support

•Microsoft Exchange Server Mailbox and mailbox support

•Microsoft Active Directory User Account management and support

•Printer and Printer Queue management and support

•Offsite My Documents Folder Backup

•Virtual Private Networking (VPN) access to your files

•Quarterly Strategic Technology Planning